We are currently striving to continue running our operations as normal and the health and safety of our customers are our top priority. We all hope and pray that the peak of this virus is over us all, but strict measures are still in place. Especially for workplaces and businesses.
We want to give you a piece of reassurance that all precautions and strict measures have been put into place. We are cleaning down our manufacturing, storage and packing areas as often as we can. Were now cleaning between fulfilling orders as well, instead at the end of each workday. We must also stress that all components and machines used to produce our products are checked on daily, cleaned and disinfected after every use.
Please read the information below
Whilst we are working our hardest to get your orders to you in time, please keep in mind that there may be delivery delays to your order during this stressful period. We ask for your patience during these times.
Delivery couriers are still over stretched at the minute. You will receive your order as fast as physically possible. Our delivery partners have made some changes to how they will deliver your orders. They will no longer ask you to sign for your order but will ask for your permission to sign on your behalf. Where possible, they are also encouraging customers to respond to delivery emails or SMS notifications selecting a ‘safe place’ option, so your order can be left securely, without any interaction between you and the driver.
We are constantly monitoring the situation and following advice and best practices from the UK government, WHO, NHS, UK Foreign Commonwealth Office, etc.
Despite following our strict cleaning procedures, please be reassured that all e-liquids, DIY products and other concentrate products are produced in our ISO7 Clean Room.
We stock Hand Sanitiser Gel Rub, 80% alcohol in 60ml bottles. We originally did not plan on stocking this product, but we got that many requests over email and web chat, we then investigated sourcing the best possible product from a reputable and trusted company within the UK. Profit was not our goal with this. We just want to keep our customers happy and fulfil their requests. We found a company and bought the product in bulk, then bottled down in our own ISO 7 Clean Room.
Our customer service is on hand to help you with any information you may need regarding your order. If you have any questions on the many precautions we are taking to ensure safety of our customers and products, please contact us over an email to email@example.com
Or if you would like to speak with someone, call us on 07802496429